O.S.E., (Ongoing Support & Engineering) Now that Nortel has been purchased by Avaya, where can you go to get support?. Right here! We will still support your System, no matter how old, or no matter where you bought it. We also ease your migration to another VoIP product platform. Make sure you talk to us before buying another system! We can get you into another system slowly while still using your Nortel sets. Communications, maximizing your productivity.

The Problem - Nortels Gone? We aren't, and we still have the recources and contracts to maintain your System! Say NO to:

• Part Time "do it all" techs who really don't know your system

• Expensive Repairs

• Missed Commitments

The Solution - HIGHRISE Communications, partners with you to support your technology needs with:

• A Dedicated account engineer (not a salesman or clerk, but a certified, experienced technician)

• Parts availability (crash kits on every truck)

• Instant Blackberry email to your dedicated account engineer for training/user support

• System Backups stored on and off site to ensure down time will be at its absolute minimum

• System Documentation of Trunks and stations for quick and easy trouble shooting  

The Benefits – among others are: 

• Free Engineering Support by phone or email

• Expert Telco & VoIP Support

• Online support pages with web instruction

• Cost effective migration to new technology

• Training Support by phone or email